Is my Tank / Coil under warranty?

Our warranty only applies to electronic parts (batteries & chargers). All of our tanks and coils are consumable, meaning they will need to be replaced once in a while. Each tank/coil has a specific durability index. 

If you have any problems with your tanks/coils within 7 days of the date you received them, please contact us immediately at help@gpen.com or +1 833-691-3224 in order for us to assist you accordingly.

If you have any further inquiries, please contact our Customer Service Department anytime Mon to Fri, 10 AM to 6 PM ET.
Email: help@gpen.com
Phone: +1 833-691-3224