Dash FAQ

Yes! The G Pen Dash Vaporizer features pass-through charging, allowing for it to be used while plugged in and charging.

When the G Pen Dash Vaporizer needs to be charged, the front LED lights will flash white 5 times indicating the device is out of power.

To charge the G Pen Dash Vaporizer, connect the G Pen Pro USB Charger to any compatible USB port. Connect the G Pen USB Charger to the base of the Dash. Once connected, the front LED lights will activate in a climbing pattern to indicate that a charge is in progress. Once the G Pen Dash has been fully charged, all three LEDs will remain solid.
Load preferred dried blends BEFORE turning the G Pen Dash Vaporizer on. The G Pen Dash Vaporizer will only need 1-3 hours maximum to complete a full charge cycle.

The best ways to clean your G Pen Dash Vaporizer are the following: Once you are finished vaporizing your ground material, remove the mouthpiece and empty the chamber. Allow the unit to cool down before using the included cleaning brush to remove any remnants from the chamber. The G Pen Dash Mouthpiece can be removed from the unit and soaked in isopropyl alcohol, followed by a warm water rinse and air dry.

Once the G Pen Dash Vaporizer has been powered on, you can cycle through its three temperature settings by simply pressing the power button three times. The front LED lights will change color, indicating the temperature setting has been changed. The three temperature settings and their corresponding colors can be found below: Low (Blue) - 375° F / 190° C / Medium (Green) - 401° F / 205° C/
High (Red) - 428° F / 220° C

For optimal performance of your G Pen Dash Vaporizer, we recommend the following: Make sure your material is finely ground and loaded down tightly to the bottom of the tank.
A larger amount of ground material loaded will generally create a larger volume of vapor than a small amount.
Take long, slow draws from the unit for maximum vapor production. Regularly clean the G Pen Dash Mouthpiece, as built-up residue can largely hinder the unit's performance.
Allow the G Pen Dash Vaporizer to cool down before attempting to clean it with the included cleaning brush.
Allow the G Pen Dash Vaporizer to finish one full heating cycle before producing maximum vapor, especially on lower temperature settings.

Make sure to charge the G Pen Dash Vaporizer prior to use. Once the Dash is charged in full, press the power button five times. The unit will light up and stay powered on for four minutes, but you can shut it off before that by pressing the button five times again or cancel heating by pressing it twice.

Yes, registering your product will ensure that a warranty replacement is processed smoothly and efficiently via our Customer Service department, should you experience any operational defects in the G Pen Dash Vaporizer that they are unable to solve for you over the phone or via e-mail. Most importantly, you will be the first to hear of any important product updates related to your purchase of a G Pen Dash. Go to ca.gpen.com/register and enter your S/N, which can be found on the label at the bottom of the packaging.

Make sure the G Pen Dash Vaporizer is OFF before, and while you're loading your preferred dried blends. To achieve the best results, finely grind your preferred dried blends before loading them into the heating chamber. Remove the G Pen Dash Mouthpiece by applying pressure to either side of the top while pushing in an upward direction. Load the chamber in full, be careful not to overpack. Once your preferred dried blends have been loaded into the heating chamber, snap the G Pen Dash Mouthpiece back onto the G Pen Dash. Turn the Dash on and activate heating by pressing the power button five times. Select the desired temperature setting by pressing the power button three times, and begin drawing once the unit vibrates.