Is it necessary to register my G Pen Pro Vaporizer? How do I do this?

Yes, registering your product will ensure that a warranty replacement is processed smoothly and efficiently via our Customer Service department, should you experience any operational defects in the G Pen Pro that they are unable to solve for you over the phone or via e-mail.  Most importantly, you will be the first to hear of any important product updates related to your purchase of a G Pen Pro Vaporizer.  Go to ca.gpen.com/register and enter your S/N, which can be found on the label at the bottom of the packaging.

If you have any further inquiries, please contact our Customer Service Department anytime Mon to Fri, 10 AM to 6 PM ET.
Email: help@gpen.com
Phone: +1 833-691-3224