{"id":1750,"date":"2015-06-19T18:20:00","date_gmt":"2015-06-19T22:20:00","guid":{"rendered":"https:\/\/ca.gpen.com\/blogs\/faq\/16906040-is-my-grenco-science-product-covered-under-warranty\/"},"modified":"2026-10-04T13:59:07","modified_gmt":"2026-10-04T17:59:07","slug":"16906040-is-my-grenco-science-product-covered-under-warranty","status":"publish","type":"post","link":"https:\/\/ca.gpen.com\/fr\/blogs\/faq\/16906040-is-my-grenco-science-product-covered-under-warranty\/","title":{"rendered":"Mon produit G\u00a0Pen est-il couvert par la garantie?"},"content":{"rendered":"<p>Chaque appareil G\u00a0Pen est couvert par une garantie limit\u00e9e contre les d\u00e9fauts de fabrication. La couverture varie selon l'appareil\u00a0: 90 jours, 6 mois (1 an avec enregistrement), 1 an ou 2 ans. Consultez notre <a href=\"\/fr\/warranty\/\">page Garantie<\/a> pour conna\u00eetre la couverture de chaque produit et la marche \u00e0 suivre pour faire une r\u00e9clamation.<\/p><p>Les r\u00e9servoirs, les bobines et les embouts sont des pi\u00e8ces consommables et ne sont pas couverts. Conservez votre re\u00e7u ou votre num\u00e9ro de commande\u00a0: une preuve d'achat est exig\u00e9e pour tout service sous garantie.<\/p><p>Si vous avez d'autres questions, communiquez avec notre \u00e9quipe du service \u00e0 la client\u00e8le du lundi au vendredi, de 10 h \u00e0 18 h (HE).<br>Courriel\u00a0: <a href=\"mailto:help@gpen.com\">help@gpen.com<\/a><br>T\u00e9l\u00e9phone\u00a0: <a href=\"tel:+18336913224\">+1 833-691-3224<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Every G Pen device comes with a limited warranty against manufacturer defects. Coverage depends on the device: 90 days, 6 months (1 year with registration), 1 year or 2 years. See our Warranty page for coverage by product and how to make a claim.Tanks, coils and mouthpieces are consumables and are not covered. Keep your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1751,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[296,315],"class_list":["post-1750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faq","tag-faq","tag-faq-warranty"],"_links":{"self":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/comments?post=1750"}],"version-history":[{"count":1,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750\/revisions"}],"predecessor-version":[{"id":7980,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750\/revisions\/7980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/media\/1751"}],"wp:attachment":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/media?parent=1750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/categories?post=1750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/tags?post=1750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}