{"id":1722,"date":"2015-01-28T14:26:00","date_gmt":"2015-01-28T19:26:00","guid":{"rendered":"https:\/\/ca.gpen.com\/blogs\/faq\/16905880-when-and-how-can-i-contact-the-customer-service-department-for-assistance\/"},"modified":"2015-01-28T14:26:00","modified_gmt":"2015-01-28T19:26:00","slug":"16905880-when-and-how-can-i-contact-the-customer-service-department-for-assistance","status":"publish","type":"post","link":"https:\/\/ca.gpen.com\/fr\/blogs\/faq\/16905880-when-and-how-can-i-contact-the-customer-service-department-for-assistance\/","title":{"rendered":"Quand et comment puis-je communiquer avec le service \u00e0 la client\u00e8le pour obtenir de l\u2019aide?"},"content":{"rendered":"<p><span><span><span><span>Le service \u00e0 la client\u00e8le est disponible du lundi au vendredi, de 10 h \u00e0 18 h (HE). Pour toute pr\u00e9occupation urgente ou pour obtenir de l\u2019aide imm\u00e9diate, veuillez appeler le service \u00e0 la client\u00e8le pour parler directement \u00e0 un repr\u00e9sentant. Nous sommes l\u00e0 pour vous aider et vous pouvez nous joindre par t\u00e9l\u00e9phone, par courriel ou par clavardage en direct.\u00a0<\/span><\/span><br> <br> <span><span>Le clavardage en direct est pratique pour discuter d\u2019un produit et poser des questions g\u00e9n\u00e9rales, mais n\u2019oubliez pas qu\u2019un repr\u00e9sentant du service \u00e0 la client\u00e8le n\u2019y est disponible que du lundi au vendredi, de 10 h \u00e0 18 h (HE).\u00a0<\/span><br> <br> <span>Le courriel <a href=\"mailto:help@gpen.com\">help@gpen.com<\/a> est un excellent moyen d\u2019obtenir de l\u2019aide. Vous recevrez une r\u00e9ponse rapide d\u2019un repr\u00e9sentant pr\u00eat \u00e0 vous aider!\u00a0<\/span><\/span><br> <br> Remarque\u00a0: Le service \u00e0 la client\u00e8le est ferm\u00e9 les fins de semaine et la plupart des jours f\u00e9ri\u00e9s.\u00a0<\/span><\/span><\/p>\n<meta content=\"text\/html; charset=utf-8\" http-equiv=\"content-type\">\n<p><span>Si vous avez d'autres questions, n'h\u00e9sitez pas \u00e0 communiquer avec notre service \u00e0 la client\u00e8le du lundi au vendredi, de 10 h \u00e0 18 h (HE).<\/span><br><span>Courriel\u00a0:\u00a0<a href=\"mailto:help@gpen.com\">help@gpen.com<\/a><\/span><br><span>T\u00e9l\u00e9phone\u00a0: <a href=\"tel:+18336913224\">+1 833-691-3224<\/a><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>The Customer Service Department is available Mon to Fri, 10 AM to 6 PM ET. For immediate concerns or assistance please call the Customer Service Department to speak with a representative directly. We are here to help and can be reached by phone, email or through Live Chat.\u00a0 \u200bLive Chat is a helpful tool for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[296,340],"class_list":["post-1722","post","type-post","status-publish","format-standard","hentry","category-faq","tag-faq","tag-faq-contact-us"],"_links":{"self":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/comments?post=1722"}],"version-history":[{"count":0,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1722\/revisions"}],"wp:attachment":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/media?parent=1722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/categories?post=1722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/tags?post=1722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}