{"id":1355,"date":"2024-03-07T18:03:46","date_gmt":"2024-03-07T23:03:46","guid":{"rendered":"https:\/\/ca.gpen.com\/blogs\/faq\/where-is-my-order\/"},"modified":"2026-09-22T20:38:42","modified_gmt":"2026-09-23T00:38:42","slug":"where-is-my-order","status":"publish","type":"post","link":"https:\/\/ca.gpen.com\/fr\/blogs\/faq\/where-is-my-order\/","title":{"rendered":"O\u00f9 est ma commande?"},"content":{"rendered":"<p>D\u00e8s que votre commande quitte notre entrep\u00f4t du Qu\u00e9bec, nous vous envoyons par courriel une confirmation d\u2019exp\u00e9dition avec un num\u00e9ro de suivi. Vous pouvez aussi retrouver n\u2019importe quelle commande sur notre <a href=\"\/fr\/order-lookup\/\">page de recherche de commande<\/a> avec votre num\u00e9ro de commande et votre adresse courriel, ou sous Commandes dans <a href=\"\/fr\/my-account\/\">votre compte<\/a>.<\/p><p>Des questions? Contactez notre service \u00e0 la client\u00e8le du lundi au vendredi, de 10 h \u00e0 18 h (HE).<br>Courriel\u00a0: <a href=\"mailto:help@gpen.com\">help@gpen.com<\/a><br>T\u00e9l\u00e9phone\u00a0: <a href=\"tel:+18336913224\">+1 833-691-3224<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>As soon as your order ships from our warehouse in Quebec we email you a shipping confirmation with a tracking number. You can also look up any order on our order lookup page with your order number and email address, or under Orders in your account.Questions? Contact our Customer Service team Mon to Fri, 10 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[296],"class_list":["post-1355","post","type-post","status-publish","format-standard","hentry","category-faq","tag-faq"],"_links":{"self":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/comments?post=1355"}],"version-history":[{"count":1,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1355\/revisions"}],"predecessor-version":[{"id":7727,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1355\/revisions\/7727"}],"wp:attachment":[{"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/media?parent=1355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/categories?post=1355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ca.gpen.com\/fr\/wp-json\/wp\/v2\/tags?post=1355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}